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About us   >   Patient feedback   >   Patient on-line satisfaction questionnaire

Patient satisfaction questionnaire

This is a very short anonymous patient questionnaire that we send to all our patients to monitor their experience of the clinic's services. Please do not complete this questionnaire until at least 1 month after your first consultation. Thank you.

Your chiropractor

Who is your chiropractor?

Melanie Carpenter Chantelle Edmonds Nicholas Grimshaw
Richard Kirk

Clinic environment

The cleanliness of the clinic is:

Very Bad Poor Average Good Excellent

How comfortable is the clinic:

Very Bad Poor Average Good Excellent

Front desk

The friendliness of the service is:

Very Bad Poor Average Good Excellent

The efficiency of the service is:

Very Bad Poor Average Good Excellent

Convenience of appointment times:

Very Bad Poor Average Good Excellent

Your treatment

Explanation of your problem and treatment:

Very Bad Poor Average Good Excellent

Satisfaction with treatment outcome:

Very Bad Poor Average Good Excellent

How was your chiropractor's manner?

Very Bad Poor Average Good Excellent

Cost of treatment:

Very Bad Poor Average Good Excellent

Generally waiting times are:

Very Bad Poor Average Good Excellent

Satisfaction overall:

Very Bad Poor Average Good Excellent

Summary

Based on these experiences I would recommend the clinic to friends/family:

Rarely Sometimes Often

Would you like us to contact you to discuss your experience, if Yes, please provide your e-mail address in the box above 'other thoughts'

Yes No

Thank you

Thank you indeed for taking the time to complete this questionnaire. Your answers will ensure we continue to improve our service.

Opening times

Monday 8.30am - 9.00pm
Tuesday 8.30am - 9.00pm
Wednesday 8.30am - 9.00pm
Thursday 8.30am - 9.00pm
Friday 8.30am - 9.00pm
Saturday 8.30am - 12.00am
Sunday closed

Clinic details

26 Devon Square
Newton Abbot
Devon
TQ12 2HH (map)

Tel: 01626 20 20 26
Fax: 01626 20 20 29

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